Frequently Asked Questions
Everything you need to know about your TØTE® experience.
What materials are used in TØTE® products?
We prioritize sustainability and durability. Our collections are crafted using premium organic cotton, recycled polyester, and ethically sourced leather alternatives to ensure your fashion footprint is as light as possible.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing and your specific location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, TØTE® ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
How should I care for my TØTE® apparel?
To maintain the longevity of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are located on the inner label of every product.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.